Adding same invoice to to-be-posted list

It was found that the search feature on the invoicing page was including invoices that are already in the to-be-posted list in the results. We've now cleaned this up to return only orders that are not invoiced or ready to posted.

Invoicing search bar disappears

The search bar in the invoicing section was disappearing if no results were found. We've now adjusted this so that the search bar is always available.

Auto-locking estimates

Estimates now automatically lock the price when they are submitted to print buyers for acceptance.

Pricing reverting to calculated rates

It was discovered that if a user were to override the price, it would revert back to the calculated price when choosing to output a PDF. We found what was causing that and have resolved it.

Pricing timing out on order form

Some order forms were timing out when performing a pricing lookup. After further troubleshooting, we found this was limited to pricing lookups that included wide-format presses. We found the cause of the error and fixed it.

Wrong substrate sizes selected

Odyssey was not consistently choosing the correct substrate size in its calculations. We discovered that it was only accounting for the first dimension, not both. We've now updated this.

A/R Enter Payments

Searching by the Invoice to Pay field was leading to an error of "No Company selected" when saving the payment, even though the correct company name appeared in the "Company Lookup" field. We found what was causing that to happen, and updated it.

Company names in reorders

Placing a reorder for a company that has changed its name was using the original name instead of the new name. We've now fixed that.

Estimates with wide format presses

Adding wide format presses to an estimate was locking up the estimate pages, so users could not click the navigation options on the left sidebar to view the other screens in the estimate window. We found what was preventing that, and resolved it.

Duplicate invoices

Clicking the Invoicing page's "Save & Close" or "Save, Print & Close" buttons multiple times led Odyssey to create multiple copies of those invoices. We've now added a double-click preventing feature to those buttons.

Invoicing page update

The invoicing page has been updated to include invoices with a $0 value.

Shipping labels and delivery tickets have Odyssey and Website IDs

Odyssey will now print either the Website Order ID or the Odyssey Order ID, based on the setting, on the Shipping and Delivery Tickets.

Payments double-posted

One user reported that a payment was recorded twice. We reviewed the code that prevents double-processing a payment and tightened it up to ensure this cannot happen.

Default tasks now applied consistently

We've extended the allowed wait time so that resources with default tasks will have the tasks applied consistently.

Marketing Calendar on Safari

For those Odyssey subscribers using Safari, updates have been made to ensure you have seamless timeframe transitions within the marketing calendar.

Marketing Calendar on Safari

The Contact Lists had a "missing phone" icon and in Safari, the phone part of the icon was...missing (the irony is not lost on us). The phone icon is now visible to Safari users.

Assigning and sending marketing tasks

Users can now reassign a marketing task, as well as email a manual marketing task to themselves.

Creating a mailing list from Printer@Work subscribers

Within the Contact Lists section, users may now create a mailing list based on their Printer@Work subscribers.

Logo too big on invoices

The dynamic sizing feature for the logo images on invoices has been updated to prevent small logos from becoming oversized and ensuring a correct logo size on invoices.

Expanded Marketing section

The Marketing section received a number of improvements this release, including email analytics, a calendar view, and new list management tools like importing and tagging.

Odyssey says company needed even though it isn't needed

When entering payments, Odyssey sometimes was saying that a company was needed, even though it had the company information already assigned to it. We found what was causing that, and updated it.

Email addresses not working in invoicing

Matching names were not being returned when choosing contacts to email invoices to. We found what was preventing that, and fixed it.

Several orders assigned to Default Account

The Distribution report was listing many payments as assigned to the default account instead of the mapped accounts. We found what was causing this, and now the payments should be assigned as expected.

Orders not getting marked as paid

It was discovered that orders paid in Odyssey's Receive Payments section with any method other than "credit card" were not getting marked as paid. We found the source of the error and have resolved it.

Unable to create mailing list in campaign

Selecting "Choose mailing list (optional)" and then "Create a new mailing list" within a campaign was not properly confirming the new contacts that were added to the list until the page refreshed. We've now updated this.

Campaign emails not sending

Emails scheduled to send through Odyssey were causing errors and locking up the sending process. We found what was causing that and have resolved it.

Special layouts not being honored

Odyssey was applying special layouts inconsistently in the component planner. We found a timing issue, where sometimes the system wasn't waiting long enough for the special layouts to load before moving on. We've now updated the system to ensure that information is available when figuring whether special layouts are to be applied.

Orders not passed in from the web site

There were some cases where website orders were not getting passed in to Odyssey correctly. We found what was causing that and resolved it.

Press not compatible error

Some estimates were getting a "Press is not compatible with sheet paper" error, except the press IS compatible with sheet paper. We found what was tripping it up, and updated the code.

Inconsistent display in campaigns

Changing the scheduled time in a marketing campaign was not accurately updating the displayed schedule time. We've updated the system to show the updated time without requiring a page refresh.

Universal nav tool

We've added a new toolbar that allows you to navigate between all of your Marketing Ideas For Printers products: Odyssey, Info Center, and Control Center are all one click away from each other! Just click the box-grid in the upper left corner of any page.

Error checking error in credits

There were some error-checking rules in the credits applied section were leading to some false reports of errors in input. We've now updated this.

Allowing credits to be applied twice

The system was allowing credits to be double-applied. We've now updated the system to disallow applying credits that have already been applied to another saved, unposed invoice.

Blank lines breaking invoice

If the description had a blank line in it, the invoice was not reporting any of the data that followed it. We found where that was happening and fixed it.

Invoice listing Branch name in Company name

We found that the invoices were listing the Branch name in the Company field. We found why that was happening and cleaned it up.

CSR and Sales Rep lists are the same

In estimating, the lists for CSR and for Sales Reps were showing the same employees. We found what was causing that, and resolved it.

Discounts/markups not getting applied

Orders from the website were not correctly implementing markups and discounts in Odyssey's job tickets. We found what was causing this and cleaned it up.

Sales taxes inconsistent

It was discovered that sales taxes were not being applied consistently to some customers. On further inspection, we found that the practice of producing estimates with blank components was causing this. We've updated the system to handle those cases accurately.

Online pricing stopped working

The recent update inadvertently causes online pricing on the websites to stop working. We got to work on that right away, and fixed it.

Cutting calculator not working on reorder forms

Using the cutting calculator on a reorder did not report a calculation. We found what was preventing that, and have resolved it.

Up changes not saving

Changes made to the #up through the layout calculator were not being reflected in the estimate. We tracked down the source of that bug and fixed it.

Items missing from tax exempt report

Jobs with a manually-entered value of "0.00" for taxes were not being included in the Tax Exempt report. We found what was causing that and updated it.

Can't email invoice in Odyssey

Emailing invoices through Odyssey was broken. This is now working again.

Gutter and bleed adding together

In the layout calculator, gutter and bleed were adding to each other, rather than the gutter including the bleed. We have now updated this.

Component Wizard slow

Loads times in the component wizard were getting excessive. We found what was making that happen, and tuned it up.

Price changing when converting to order

The price was changing when wide-format estimates were converted to orders. We found that cause and fixed it.

Component window blanking out

Removing a component element from the component view in estimating was causing the entire component view to go blank. We found what was causing that and have updated it.

Tax exempt charged sales tax

Tax exempt customers were getting charged sales taxes when invoiced. We resolved this issue immediately!

Site nav menu empty

The sitewide navigation menu, accessed by clicking the 3-line icon in the upper left corner of Odyssey, was showing up blank for some users. We have resolved that.

No valid presses found

The component wizard was returning "no valid presses found" when there should have been valid presses. We found what was causing that, and fixed it.

Error updating promo codes

When making changes to only a single promo code, Odyssey would return an error. We found the cause of that, and resolved it.

Excessive invoicing load times

We found some inefficiencies in the loading processes for invoicing, leading to long wait times for customers with many orders. We've now reduced those load times significantly.

Server crashes

We were experiencing rather frequent server disconnection issues. We were able to find what was causing that and patched it up.

Updated Invoicing interface

We've made several updates to the invoicing page's user interface to make it more intuitive and user-friendly. We retained all of the functionality of the original page, but have rearranged several elements.

Updated Receive Payments interface

We've made several updates to the Receive Payments page in the Accounting section to make it more intuitive and user-friendly. We retained all of the functionality of the original page, but have rearranged several elements to allow for a cleaner workflow.

Updated Credit Memos interface

We've made several updates to the Credit Memos page in the Accounting section to make it more intuitive and user-friendly. We retained all of the functionality of the original page, but have rearranged several elements to make them more readily understandable.

Updated Invoice History search

We've updated the search tool in the Invoice History section to allow filtering the list not only by description but by Inovice ID as well.

Wide format auto-markups

Auto-markup calculations were not correctly applied for Wide format presses. We've now included wide format presses in those calculations as well.

Tasks on iPads

The estimate page was not iPad-friendly, particularly with regard to tapping the plus signs to open up the tasks. We've made some updates to improve that experience.

Information behind Component Wizard

It was discovered that clicking on the blue "i" circles was showing the information panel behind the Component Wizard, making it unusable. We've now placed that in front of the panel where it belongs.

Click costs not interpreting page sizes correctly

We found that click costs were not correctly reading "4x6" and "4 x 6" (for example) as essentially the same thing. We've now updated the code to more accurately parse page sizes.

Click costs for undefined pages

We found that click costs were returning a cost of 0 when the requested page size was not defined in the click costs. We've now updated this to use the largest page size for the click cost in such scenarios.

Pre-April 2018 sales reporting

Sales reports were taking a very long time to process when including dates prior to April 2018. We found what was causing the hold-up, and optimized the process to speed things along.

Animated gifs in Facebook posts a no-no

After some troubleshooting, it was found that an animated gif included in a Facebook post prevented the user's marketing campaign from completing. We plan to add a feature to detect that warn you when you add animated gifs, but in the meantime...please don't add animated gifs. :-)

Auto-markups for web orders

Auto-markups were not being applied correctly for orders coming in from the website. We found what was causing that, and updated it.

Sales tax reporting

Sales taxes were being miscalculated in some situations on the sales tax report (the calculations were correct, but the reporting was not). We found where that mis-match was occurring, and fixed it.

Contact view missing name

In the activity section of the contact page, the "Assigned To" list was showing ID numbers instead of names. We've now resolved this.

Logo sizing issues

In some areas of Odyssey such as printing labels and printed invoices, the printshop's logo was expanding into the content space. We have updated the logic handling logo sizing to ensure it doesn't bleed into the rest of the page's content.

Add geographic information popup

Saving an invoice sometimes prompted an "Add Geographic Information" popup box to appear. It turns out that popup box should not have been appearing under those conditions, so we removed it.

Resolve button issues

In invoicing, a "Resolve" button appears when a company is not associated with the order. This was sometimes appearing even when a company WAS associated with an order. We found what was causing it to appear under those conditions, and updated it.

Auto-markups for press type incorrect

Auto-markups applied to specific press types were not being calculated correctly for orders originating in Odyssey. We found what was causing that and have updated the code accordingly.

Manually selecting paper stock

Manually choosing paper stock in the estimating section was not updating the estimate properly. We found what was missing, and patched it up.

Manually adjusting layout calculator

Adjusting the layout calculator manually was not properly updating the costs associated with that change. We've not updated the calculations to account for that.

Disruptive "Paper Changed" popup

Sometimes, the "Paper Changed" popup that appears in the Estimates section would reset the component information! We found why that was happening, and have fixed it.

Confusing "Total All Components" line item

For orders with more than one component, an All Components total summary would appear, but was very confusing in cases where the quantities for the components were not correlated. We've now removed that feature when components in an order do not have the same quantity breaks.