Most standards-compliant e-mail software allows you to choose whether to store messages on the mail server.
For example, Apple Mail accounts are set to store messages on the server for seven days by default.

👉 Recommendation: We generally recommend that messages are not stored on the server, with the following exceptions:

Exception 1: Accessing E-Mail Through Webmail

• If you access your e-mail account exclusively through the webmail interface (mail.yourdomain.com), the server copy is the only version of your e-mail available.
• Delete messages through the webmail interface when they are no longer useful.
• Keep in mind your account can only store messages up to the maximum size allowed by your subscription.

Exception 2: Accessing E-Mail from Multiple Computers

• If you access your account from more than one computer (e.g., at work and at home), each computer must leave a copy of the message on the server.
• This ensures messages are available from all locations.
• Recommended setting: Configure your software to remove messages from the server after 5 days.

Exception 3: Accessing E-Mail with IMAP

• The IMAP protocol requires that e-mail messages remain on the mail server.
• Deleting a message in IMAP-enabled software also deletes it from the server.
• Think of IMAP as a window into the mail server—every action (delete, move, archive) directly affects the server copy.

Choosing Between IMAP and POP

When deciding which incoming mail protocol to use:

• IMAP keeps all mail on the server, making it accessible from multiple devices.
• POP typically downloads and removes messages from the server, reducing server storage use.

✅ Both IMAP and POP are supported on the mailboxes we host for you.
Choose the option that best fits your workflow and storage needs.