How to Edit Help Center FAQs

The Help Center appears as its own navigation tab on your website’s homepage when you subscribe to this feature. It provides information to help print buyers understand the printing process and find answers to common questions.

The Help Center contains more than 105 articles and FAQs covering a variety of printing topics. These brief, informative resources give print buyers answers in minutes—often before they need to pick up the phone—helping you build a reputation as the printer with all the answers.

Edit or remove a question

1. Log in to your Control Center. You can access it through the MI4P Info Center.

2. Select Web Pages.

3. Select Help Center.

4. Select Customize FAQs.

5. Select edit next to the category you want to update.

6. Find the question you want to change:

• To edit it, select edit next to the question, then update the Question and Answer.

Above: Select ‘edit’ to edit an existing question.

Above: Edit the ‘Question’ and ‘Answer’ as needed.

• To remove an existing question, select remove to the right of a question.

7. Select Save to save your changes.

8. Select Close to exit the category editing window.

Add a question to a category

1. Open the category’s editing window.

2. Select a question from the options at the bottom of the window.

3. Select add to include it in the category.

4. Select close to exit the category editing window.