MarketingIdeasForPrinters.com has partnered with Rackspace in order to bring you the highest quality e-mail service. This partnership allows MarketingIdeasPrinters.com to offer the following e-mail-related benefits:

• World class network
• Highly redundant systems
• 99.99% uptime
• Directory Harvest Attack protection
• 24x7 monitoring
• User configurable spam filter
• Great virus protection
• IMAP or POP3 access
• Up to 25GB mail box size
• Unlimited aliases
• Unlimited domain aliases
• Zero-Downtime Network has unique self-healing attributes
• ability to add RSS feeds to your webmail

All servers run security-hardened operating systems undergo scheduled vulnerability scans and strict patch control, and include multiple layer Intrusion Detection Systems (IDS) and packet filtering. Our IDS will detect any known attacks or attempted hacks and report them to our engineers for immediate action. Every solution receives early warning detection and industry-leading security analysis and incident response to keep your critical information safe.

More information from Rackspace...

The Spam Problem

We estimate that 85% of all email traffic on the Internet is spam. Spam is the most complex problem facing the Internet today. The problem has already led to millions of dollars in lost productivity and additional infrastructure costs for businesses and service providers.

Businesses who maintain in-house email servers are fighting a losing battle to protect their systems from spam because the complexity of the problem is constantly evolving. Spammers are growing wiser on a daily basis, learning new methods to manipulate common spam defenses and obtaining more sophisticated software to trick spam filters and penetrate email inboxes.

Solving the Problem

In order to win the war against spam, businesses must evolve their spam defenses faster than spammers evolve their techniques.

Our Spam DNA Filtering(r) system accomplishes this by gathering real-time spam intelligence from a number of sources and then actively using this intelligence to block the spam. We track tens of thousands of live spam email characteristics ("DNA"), which alone identify the majority of spam. In addition, a number of third-party spam databases, several DNS checks, and several message-formatting tests are used when analyzing each email.

We aggregate all of this data into a collection of several thousand constantly evolving spam tests that are performed on every email that enters the email hosting system. The results of these tests are combined together to identify more than 98% of spam with virtually zero false-positives.

What to Do With Spam

Once a spam email has been identified, there are several actions that occur based on user preferences:

• Delete the email. In this case, users will never see the spam.
• Deliver to Spam folder. This will allow each user to review the emails that have been tagged as spam. This folder can be viewed from webmail or IMAP, and settings are available to automatically purge old spam from this folder after a certain number of days or number of emails.
• Tag the subject. The word "[SPAM]" will be added to the beginning of the subject line, and then delivered normally. This allows each user to set up custom filtering rules inside of desktop mail programs, such as Microsoft Outlook.
• Deliver to an alternate email address. This is useful if a company wants to have a single administrator review all of the spam that their users receive.

Abuse and Blocklist prevention

Serious measures are taken to keep abusive users off of our email hosting system and to keep our system out of the anti-spam blocklists. Acceptable Use Policy compliance is strongly enforced in order to maintain the integrity of the email service for the benefit of all customers. Monitoring systems detect when a customer tries to send out a bulk mailing, and cuts it off before it is too late, alerting engineers who then contact the customer.

Our mail server IP addresses are checked against all known anti-spam blocklists hourly. In the rare case that one becomes blocked, a couple of things happen. First, engineers receive an alert from the monitoring system. Immediately, engineers take action to diagnose and stop whatever caused the blocking to occur. During this time, the IP address that was blocked is removed from use so that no outgoing mail is sent from it. If an entire range of IP addresses become blocked, fallback routing is used to route mail through an alternate SMTP server cluster with clean IPs. Once the issue has been resolved, we contact the blocking organization in order to get the IP address removed from the blocklist.