uDesignIT server updated

It was found that the server that powers uDesignIT was not optimally performing in order to show the preview at the bottom of order form. We made an update to prevent this issue from occurring.

Global Questions pricing updated

It was found that some Global Questions weren't retaining their Global Pricing. We found the cause of this error and updated how Global Pricing was being saved.

Shipping Options adjustment related to Per Line Item

The shipping calculation has been updated to properly calculate the per line item shipping charge.

Order Form images now showing in full

Order Form images were displaying partial images if three or more images were used for an order form.

FastTrack installer links have been updated

The links to install the Windows or Mac OS FastTrack installers have been updated to ensure they can run https.

Gridded view of order forms now available!

Users now have the option to view order forms on a product page in either the existing list or the new grid view.

Updating an order price

Users may now update an order price in Workflow even when the job is already waiting for your printbuyer's price approval.

Printer@Work

Users who visit the Printer@Work Newsletter page under the 'Resources' tab will notice a 'call to action' above the field where they enter in their email address to subscribe to Printer@Work.

Featured Pages

The 'Description' box within a Featured Page's SEO Options section has been updated to show the added text without extra spaces.

Order form name replaced in job specs

In the Control Center's detailed Order Summary view, the job specifications were showing the 'Job Name' where the Order Form name is supposed to be. We've updated this so that it reports the order form name as expected.

Footer Links

We have updated the website Footer links so that each topic under the column headers include proper capitalization.

Google Maps

For our clients subscribed to the Help Center add-on, users will now see Google Maps loading from within the Help Center > Email/Contact Us section.

Large logos

During the development of an upcoming feature, the logos on the product listing page were briefly displaying at full size rather than scaled to fit on the page. This was recognized right away and resolved.

Google maps not displayed

Google updated the way their maps can be accessed, which invalidated the way we were accessing them for the contact page and shopping cart. We nave now re-coded our system to access them the new way as required by Google.

Callout box previews

In the Control Center's callout box setup (.../manage/webpages/homefeatures/), the preview boxes were distorted so that the previews displayed significantly taller than they were wide. We've adjusted this to provide a better preview of the content.

Invoices for Private Label Websites

Invoices generated in the Control Center were not showing any logo in the upper left portion, leaving a large open space. We've now updated this to display the Private Label Website's logo if available, and their name if not.

Job journal notifications

Job journal notifications have now been updated to include the printbuyer's contact information (phone and cell phone).

Custom Pricing

The Instant Pricing Calculator used to show a value of "N/A" when the options the user selected did not have a price associated with them. We've now updated this to say "Custom" instead.

Continue Shopping

The shopping cart preview used to have a link that said "View Your Reorder Forms". To help you sell more printing, we've now updated this to say "Continue Shopping" instead.

Account Security Improved

We discovered that in some situations, the welcome email sent to new print buyers contained outdated information about how they can update their password. We've updated those to reflect the current design of the website.

Tracking number not saving

Printshops with numerals in their web address were unable to save tracking numbers added in the order detail page of the Workflow section. We found what was causing that and have resolved it.

YouTube preview errors

The preview image generated for custom callout box videos was erroring out regularly. We have adjusted the way we connect to YouTube's service to reduce the potential for maxing out our quotas, and that has resolved the issue.

Slow load times for Home Page Callout Box settings page

The settings page for the Home Page Callout Boxes was loading very slowly for several of our responsive designs. We updated the code that was causing that, which dramatically improved the load times.

Price clipped in Safari

In the Workflow section's detailed job view, the price field in Work in Progress / Price was position the price in such a way that it was hiding the bottom half of the numbers from view. This was happening only in Safari browsers. We located what Safari was having trouble with, and adjusted it.

Users cannot place orders

We received a number of reports that users will having difficulty submitting orders in their shopping cart, especially when using Internet Explorer. We found what was causing that and fixed it.

Custom Printer at Work past issues

The list of past issues was displaying multiple copies of the same issue for users that have Custom Printer at Work enabled but have not yet sent 12 issues. We discovered why that was happening and have resolved it.

Inaccurate login error message

If a printshop had the reCAPTCHA service on and a user's login attempt triggered a reCAPTCHA error, the error message incorrectly stated that the email address already exists. We updated the error message to accurately reflect the source of the error.

Updated inaccurate help text

There was help text in the approvers settings that suggested that being a manager overrides approval settings established at higher levels. This has been updated.

2 Help Center pages with the same content

We discovered that the Help Center page "Line Width" had the same content as the "Fonts and Text Point Sizes" page. We have now updated "Line Width" to have the correct content.

Job Status (WIP) Panel flows off-screen

The job status popup list on the Workflow's "Job Status (WIP)" tab was pushed partially off-screen on some browsers, making it difficult to use. This has now be updated.

Expanded Workflow view

We've adjusted the order view in the Control Center's Workflow section to take advantage of wider screens.

Underline tool missing

In the Control Center, the underline tool was missing from the formatting tools in the text boxes for your page content. We have now added that tool to the others.

Pulldown options with "(undefined)"

Some default pulldown menu options were having an "(undefined)" placed at the end. We found what was causing that to happen and have removed it.

Hidden questions appearing in email confirmation

Order form elements that were hidden using the "rules" feature were appearing in the email confirmations received by some print buyers. We have now updated the code so that hidden elements will not appear in the emails.

Redundant fields not hidden on DesignEdit forms

Some order form fields are redundant when using the DesignEdit system, like color options and file transfer. We found that they were not consistently hidden when DesignEdit is used, which could be confusing for print buyers. This has now been resolved.

Unable to see last page of Workflow

Some users were unable to view the last page of results in their workflow lists. We found what was causing that to happen and have updated it.

Wide pages on Print Hero design

We found that the Responsive Print Hero theme had a horizontal scroll bar on the home page, with several occurrences of "create your own design" listed in small print, far off-screen. We have now fixed this.