When a print buyer submits an Order on your website, they receive a Confirmation screen thanking them for their Order. On the top-right of the "Thank You For Your Order!" screen, there is an image thumbnail that looks like the below:

Thank You For Your Order screen

The system also puts your Default Customer Rep's name at the bottom of the little note below the thumbnail, as you can see above.

So, how do you go about changing this picture?

In your website's Control Center:

• Click on: (1)Accounts->(2)Account Settings in the left-column->(3)Customer Rep
• (4) Shows the yellow border around the "Default" settings tile, notating that you are currently viewing the default Customer Rep.
• (5) Shows you who your default Customer Rep is.

Checking your default Customer Rep

• Go to the Employees section on the left once you determine who the Customer Rep is (you can also see this employee's name as it is the name that is listed under the image thumbnail on the "Thank You For Your Order" screen):

Employees section under Accounts

• Find the Employee in the list and click on "edit":

Editing an Employee

• In the "Basic Info" screen, you will notice there is a place to upload an Image:

Employee Basic Info Screen

• Click on this tile and then Browse your hard drive to find the thumbnail image of the Customer Rep you have selected as your default Customer Rep:

Employee Image Upload

NOTE: You should upload a thumbnail that is 100 x 100 pixels (the thumbnail above is 48x48 pixels).

• Click the green: Use This Image button at the bottom-right of the window once you see the thumbnail in the Image Library window
• Click: 'Save Changes' at the bottom-right of the employee->edit window:

Saving Changes to Employee Record

• Then, the next time a print buyer submits an Order, on their "Thank You For Your Order" screen, they will see the thumbnail of the default Customer Rep you just uploaded:

Thank You For Your Order Screen